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In-House Collection Letters

I noted last month that third-party collection letters, in other words collection letters written and mailed from a collection agency, are more effective than In-House collection letters.  While this is true later in the collection process, In-House collection letters have their place.  In-house collection letters can and should be a component of any complete accounts receivable […]

The Law and Your Collection Letters

“What can I legally say in my collection letters?” is without a doubt the question we’re asked most often, so I want to take a moment to answer it.  The FDCPA or Fair Debt Collection Practices Act was written for 3rd party debt collectors, not for you as a small business owner or credit manager.  Quite frankly […]

In-House vs. Collection Agency Letters

  Collection agency letters outperform in-house collection letters by a factor of 3 to 1. If you’re skeptical like my little buddy in the picture above, I get it.  My company sells collection letters, why wouldn’t I say they work better? There’s a good reason, you won’t want to work with me if I lie – and I want […]

In-House Collection Letters

I noted last month that third-party collection letters, in other words collection letters written and mailed from a collection agency, are more effective than in-house collection letters.  While this is true later in the collection process, in-house collection letters have their place.  In-house collection letters can and should be a component of any complete accounts receivable […]

Collection Letters: In-House vs. Collection Agency

I’m not going to mince words, you’ll find I rarely mince words, it’s an occupational hazard.  Collection agency letters outperform in-house collection letters by a factor of 3 to 1.  That’s a fact, and furthermore, if you have an effective in house collection process in place (you have read and implemented my ‘Step-by-Step Plan for Effective […]

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