The Truth About Collections Vienna 16 Feb, 2026 Accounts Receivable Management, Collection Prevention, Vienna's Views No comment Ben Franklin first said it in 1735 almost 300 years ago – and it’s as true today as it was then. “An Ounce of Prevention is Worth a Pound of Cure” Average Collection Agency Recovery Rate The Truth About Collections Big Truth #1: The average collection agency recovery rate, across the country, is somewhere between Continue Reading…
How Smart Businesses Use UCC Filings Vienna 2 Apr, 2025 Collection Prevention, Vienna's Views It’s Not as Complicated as It Sounds At first glance, UCC filings sound complicated, with cryptic codes, hidden clauses, and a secret handshake only bankers know. But in reality, it’s just a fancy way of saying, “Hey, this asset is mine until you pay me!” Think of it like putting a giant “Reserved” sign on Continue Reading…
Credit Applications & Your Business Vienna 26 Jul, 2024 Collection Prevention, Credit Policy No comment Collection Prevention Part 5 A Quick Review of Collection Prevention Parts 1 thru 4 Part I – Get complete contact information from new customers and double-check contact information with returning customers, especially if it’s been a while since you’ve seen them. For a more complete discussion, read Part 1 here. You can also download a Contact Information Check Continue Reading…
Credit Collection Policy & Preventing Bad Debt Vienna 19 Jun, 2024 Accounts Receivable, Accounts Receivable Management, Bad Debt, Collection Prevention, Credit Policy, Vienna's Views accounts receivable, accounts receivable and collections, Accounts Receivable Management No comment Credit Collection Policy & Preventing Bad Debt Collection Prevention Part 4 Well, here we are. I promised to discuss your credit collection policy in the first email in this series. I saved it for the end (almost) because I know it’s boring, and you almost certainly think it doesn’t apply to you. But it’s important Continue Reading…
Your Aging Report – A Beginner’s Guide Vienna 6 Jun, 2022 Accounts Receivable, Collection Prevention, Vienna's Views accounts receivable, accounts receivable and collections, accounts receivable system No comment Your Aging Report – A Beginner’s Guide Bad Debt Prevention Part 3 What Is An Accounts Receivable Aging Report? Your accounts receivable aging report lists all of your open or unpaid customer invoices and groups them by the length of time the invoice has been outstanding. This grouping typically includes several time intervals which indicate Continue Reading…
Accounts Receivable Invoicing Errors Vienna 14 May, 2020 Accounts Receivable, Accounts Receivable Management, Collection Prevention, Vienna's Views No comment Accounts Receivable Invoicing Errors Bad Debt Prevention Part 2 Accounts Receivable Invoicing is step 2 in a 3 step path to payment. Step One – Sell Something Step Two – Create and Send an Invoice Step Three – Collect payment for the invoice When all goes well, it’s a simple and elegant process leading to Continue Reading…
Bad Debt Prevention Learn How Vienna 1 Apr, 2020 Accounts Receivable Management, Bad Debt, Collection Prevention, Vienna's Views bad debt, bad debt collections No comment Bad Debt Prevention Learn How Bad Debt Prevention Part 1 Bad Debt Prevention Read this 8 part series to discover the most common and preventable errors your accounts receivable department makes that can lead to bad debt losses. I believe, after nearly 30 years of making collection calls in over 40 industries, that many, if Continue Reading…
On Red Flags and Warning Signs Vienna 4 Jun, 2019 Collection Prevention, Vienna's Views No comment I know I’m beating the same old drum but it all bears repeating. It always (almost) comes back to you, not the guy who owes you the money, he’s got his own problems. If you want to avoid collections (doesn’t everyone?) you’ve got to pay attention… here’s a list of red flags and warning signs Continue Reading…
Mastering Accounts Receivable Collections Vienna 28 Dec, 2018 Accounts Receivable, Accounts Receivable Management, Collection Prevention, Vienna's Views No comment Tips, Tricks and Techniques In previous posts in the series, we’ve discussed the importance of using the right tools, scheduling the calls, documenting results, and generally how to systematize this process. Now, let’s talk technique. Effective collection calls blend preparation, strong communication skills, empathy, and persistence. By focusing on solutions and maintaining professionalism, you can Continue Reading…
7 Ways to Guarantee Collections FAILURE! Vienna 4 Apr, 2015 Bad Debt, Collection Prevention, Default, Vienna's Views No comment Accounts Receivable and Debt Collection Failures Most small business owners know they have to do something to collect receivables in a timely manner. Even if you don’t know the statistics, personal experience has surely taught you that not everyone pays on time, and those late payments cost you money. Does this scenario sound familiar? Business Continue Reading…