Accounts Receivable Management

How to Collect Unpaid Invoices: A Practical Guide

How to Collect Unpaid Invoices: A Practical Guide Late payments are one of the biggest threats to small business cash flow. An outstanding invoice sitting unpaid for 60, 90, or 120 days isn’t just an inconvenience — it’s your money funding someone else’s operations. The good news is that most unpaid invoices are collectible—if you

The Truth About Collections

Vienna
16 Feb, 2026
Accounts Receivable Management, Collection Prevention, Vienna's Views
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Ben Franklin first said it in 1735 almost 300 years ago – and it’s as true today as it was then. “An Ounce of Prevention is Worth a Pound of Cure” Average Collection Agency Recovery Rate The Truth About Collections Big Truth #1: The average collection agency recovery rate, across the country, is somewhere between

When to Send Someone to Collections

Vienna
26 Jul, 2025
Accounts Receivable Management, Bad Debt, Vienna's Views
bad debt, bad debt collections, FDCPA

There is no universal “right time” to send an account to collections. However, there are clear signals and practical timeframes that indicate when overdue balance has transitioned from delinquent to bad debt, and is having a negative impact on your business instead of benefiting it. Accounts receivable (AR) collections is a balancing act. You might

Innovative Management: Essential Digital Solutions for Modern Property Owners

Innovative Management: Essential Digital Solutions for Modern Property Owners Embracing technology significantly streamlines the complexities of rental property management. Optimizing with the right tools enhances operational efficiency and profitability for rental property owners. This Cash in the USA guide introduces technological tools to transform your property management approach. From advanced accounting systems to comprehensive security

Credit Collection Policy & Preventing Bad Debt

Credit Collection Policy & Preventing Bad Debt Collection Prevention Part 4 Well, here we are. I promised to discuss your credit collection policy in the first email in this series. I saved it for the end (almost) because I know it’s boring, and you almost certainly think it doesn’t apply to you. But it’s important

Collecting Accounts Receivable, A Practical Guide

What are Accounts Receivable Collections? Accounts receivable collections is the process of managing and collecting payments from customers who have purchased goods or services from a business, freelancer or professional service provider, and have outstanding, typically overdue invoices. Outstanding invoices means unpaid or open invoices. Your collections process should include a system for contacting customers

Best Practices for Managing Accounts Receivable

Vienna
17 Mar, 2023
Accounts Receivable, Accounts Receivable Management, Credit Policy, Vienna's Views
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Receivables management is a crucial aspect of any business and plays a vital role in maintaining positive cash flow. One of the key components of effective receivables management is implementing best practices to streamline the accounts receivable process, from credit management thru invoicing and finally the collections process. It’s All About Getting Paid Faster. Many

Getting Paid On Time & Pavlov

Vienna
3 Dec, 2020
Accounts Receivable Management, Vienna's Views
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Getting paid on time takes work, but done properly and consistently it pays off. I’ve maintained for years that in-house collections, done correctly is a very Pavlovian process. What I mean is, if you follow up on unpaid invoices, consistently and courteously, you will train your customers to pay faster. Have you ever noticed how

Accounts Receivable Invoicing Errors

Vienna
14 May, 2020
Accounts Receivable, Accounts Receivable Management, Collection Prevention, Vienna's Views
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Accounts Receivable Invoicing Errors Bad Debt Prevention Part 2 Accounts Receivable Invoicing is step 2 in a 3 step path to payment. Step One – Sell Something Step Two – Create and Send an Invoice Step Three – Collect payment for the invoice When all goes well, it’s a simple and elegant process leading to

Bad Debt Prevention Learn How

Vienna
1 Apr, 2020
Accounts Receivable Management, Bad Debt, Collection Prevention, Vienna's Views
bad debt, bad debt collections
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Bad Debt Prevention Learn How Bad Debt Prevention Part 1 Bad Debt Prevention Read this 8 part series to discover the most common and preventable errors your accounts receivable department makes that can lead to bad debt losses. I believe, after nearly 30 years of making collection calls in over 40 industries, that many, if

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