Credit Reporting & The FDCPA – What You Need To Know Vienna 15 Aug, 2018 Credit Policy, Vienna's Views No comment
Contingency Collections – No Collection No Fee? Vienna 11 Jun, 2018 Contingency Collections, Vienna's Views No comment Contingency Collections and How it Works Sometimes we forget not everyone understands industry jargon. No collection no fee is the concept behind contingency collections and it’s the collection model most people are familiar with. Here’s how it works. You give me your collection account and if I can collect it I keep a percentage of […]
Hello, My Name is Vienna and I am a… Vienna 23 Apr, 2018 Vienna's Views No comment Workaholic, at least that’s what my kids have been telling me for years. I was skeptical, in fact, I didn’t actually believe workaholism was a real thing. It seemed to me if you have work to do, you do it and I always had work to do. It turns out it is a real thing […]
The Truth About Collections Vienna 10 May, 2017 Accounts Receivable Managment, Collection Prevention, Vienna's Views No comment The Truth About Collections Ben Franklin first said it in 1735 almost 300 years ago – and it’s as true today as it was then. “An Ounce of Prevention is Worth a Pound of Cure” I mention this because one truth you need to know about collections is that an average collection agency has a […]
An Awesome Resource Vienna 16 Apr, 2017 Marketing, Vienna's Views No comment I love when I can call something I want to do anyway, work. Reading the Monday Morning Memo is one of those things – I’d call it a ‘guilty pleasure’ but it’s all about marketing and connecting with your particular audience, so I get to call it work. It’s written by Roy H. Williams the […]
7 Ways to Guarantee Collections FAILURE! Kevin 4 Apr, 2015 Default, Vienna's Views No comment Most small business owners know they have to do something to collect receivables in a timely manner. Even if you don’t know the statistics, personal experience has surely taught you that not everyone pays on time, and those late payments cost you money. Does this scenario sound familiar? Business has been pretty good. It’s Friday […]
How to Collect Small Balances Kevin 17 Oct, 2014 Default, Vienna's Views No comment I wrote an article last year about collecting small balances and in it I suggested that “putting a simple system in place for collecting your small balances will reap the rewards without draining you of time and energy” but I didn’t give you the system. Don’t know what I was thinking. So here it is, […]
How to Send an Overdue Bill to Collections Kevin 24 Aug, 2014 Bad Debt, Vienna's Views No comment I was recently surprised by the question – “How do I send an overdue bill to collections?” I suppose I’m so immersed in this world of accounts receivable and debt collection I’d forgotten not everyone knows what to do or how to submit a bad debt to a collection agency. So let’s talk about it […]
Worth The Read Kevin 19 Aug, 2014 Vienna's Views, Worth The Read No comment plat • i • tude n. A trite or banal statement or remark, esp. one expressed as if it were original or significant. Printed in the Wall Street Journal weekend of Aug 16th, 2014; originally printed in the Pittsburgh Tribune-Review Aug 12th – Economist Donald Boudreaux wrote: A good way to test if someone is speaking […]
On Time vs No Time Kevin 19 Jul, 2014 Accounts Receivable Managment, Vienna's Views No comment I was checking out some competitive websites this weekend and noticed the headline “No Time to Call Past Due Customers?” Naturally we are always looking for companies that have no time to call past due customers so I stopped to read it. Nothing new there, essentially the same pitch we give, if you don’t […]
